FAQ
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FAQ
An innovative laundry service using a smart app and in-home lockers. Request pickup and get clean clothes – no need to leave home.
Place clothes in the locker, request service via the app. Our team unlocks it, picks up your laundry, then returns it clean to the locker. You’ll be notified when ready. The locker is secure – only you or our authorized team can open it.
You can download the app and enter your address to check if our services currently cover your location. We are constantly expanding to reach all across the Kingdom.
Pricing depends on the type of service and the number of items. You can view the complete price list within the app. We also offer monthly subscription plans that give you even greater savings.
We aim to provide fast and efficient service. You can choose different delivery options through the app, including same-day express service (where available).
Yes. The app lets you track your order status step by step – from pickup to the moment your clean clothes are returned to your locker.
We guarantee the highest standards of care for your garments. In the unlikely event of any damage resulting from the cleaning process, we follow a clear and fair compensation policy.
Absolutely. We provide customized contracts and services for companies, hotels, commercial complexes, and organizations that need a reliable, high-efficiency laundry solution.
Yes, you can cancel or change your order before our team picks it up. Once your laundry has been collected, just reach out to us through the app or by phone.